E-Z TOWER poor customer service

[kbrezlin]

I ordered and paid for 2 sets of deer blind brackets from E-Z TOWER, also know as Cedar Breaks Outfitters LLC of Goldthwaite, TX at the end of March. About the 3rd week of April I received the package and there was only 1 set of brackets enclosed. I have sent 4 additional Emails through their contact page and have gotten no response. I tried calling the number listed on the web phone book and have only gotten a recording saying “the person is not accepting calls”.



So after a month of trying to contact the company to correct the situation, I feel it necessary to warn others not to buy from this outfit.



I do think they are a well made product and would like the second set I paid for, but I would not recommend purchasing from this company.

[hunter]

If you paid with credit card, call the card company and have them reverse the charges.
That will probably get your emails and calls answered.

[muzzleman 54]

thanks for the warning. I wont buy from them !

[kbrezlin]

After trying to contact EZ tower agin I finally got aggravated enough to call my credit card company and initiate a claim for half the amount paid. Hopefully they will just send the goods or I get my money back